Privacy Policy

MOOLA Tech for Business Solutions L.L.C is hereby committed to protecting your privacy and this policy shall apply to all clients and users when using our website/mobile applications, or visiting our website https://moola.sy, or any of our websites or any other application that provides a link to this Privacy Policy.
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The Privacy Policy hereby represents MOOLA Tech for Business Solutions L.L.C, registered under Commercial Registration No. 22821. Its headquarters is located in Damascus—Al-Salhiyah, within the Cham Hotel Complex building, 1st Floor, Flexible Office Area, Room 52, Office 13 (Property No. 2170), (Hereinafter referred to as “MOOLA”).
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Given that we hereby conduct due diligence to your privacy, your data shall help us to fully meet your requirements, and we are also committed to maintaining the security, confidentiality, and integrity of this information in respect of its privacy.
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The MOOLA Platform hereby provides a range of tools and services to complete the financial operations of companies including expense management, issuance of business cards, automation of accounting processes, expenditure control, and preparation of financial reports, along with any rules or service usage policies that may be published from time to time by us.
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This Privacy Policy outlines how we collect, use, and share your data and how to protect privacy when using the MOOLA Platform.
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1. Services provided via the MOOLA Platform shall be subject to this Privacy Policy or any policies subsequently published by us.
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2. The MOOLA Platform is hereby committed to collecting personal information when you use the Platform voluntarily or when you communicate with the Application or Website, including but not limited to (name, national ID/residency, age, passwords, user names, commercial history, articles of incorporation, national address, geographical location, hardware data, corporate purposes statement, job title, billing addresses, payment card numbers, credit cards, email, phone number, authentication information regarding users’ clients, users’ personal information, device type, operating system, your IP (or proxy) address, device and application ID numbers, browser type, website/mobile application service provider and/or telecom company, operating system, and system configuration information) unless different terms are identified as part of a special offer or specified in another form or contract, in which case the aforementioned terms will apply.
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3. The user is committed to providing correct and accurate data and information for registration in the Platform and to notify the Platform of any change in the information mentioned or recorded with us.
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4. The user shall bear full legal liability resulting from providing incorrect and false data or information.
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5. MOOLA Platform does not intentionally collect or process personal data of minors. Given that access to its services requires the submission of a valid commercial registration, the Platform implicitly excludes dealings with any person below the legal age. The User shall bear full responsibility for verifying that all employees and authorized individuals granted access to the Platform meet the applicable legal requirements in force. In the event that a minor is found to have accessed the Platform or submitted personal data with the User's knowledge or due to the User's negligence, the User shall bear sole legal liability for all consequences arising therefrom, and MOOLA Tech for Business Solutions L.L.C shall be fully discharged of any responsibility in connection with such violation.
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6. Your information and data provided to us shall be used to provide the service, including creating and managing accounts and conducting the necessary financial transactions.
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7. The Client shall agree to use its data and information to improve the service provided for measurement, development, advertising, and analysis, application of new features and promotions of the Platform.
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8. Personal information collected through your use of the Platform may be shared with third parties, including the necessary governmental, security and judicial authorities and MOOLA Platform affiliates and regulators, Subject to the provisions of banking secrecy, financial and banking data are shared only with the hosting bank and the competent regulatory authorities in accordance with applicable regulations.
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9. When using MOOLA services, the Client shall be subject to any published guidelines or rules applicable to these Services which may be published from time to time.
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10. The MOOLA Platform hereby performs due diligence to protect your privacy and the security of your data by using a variety of security measures to keep the security of your data, including (encryption, access control, and surveillance). However, with all the protection measures and efforts to protect your information, the security of electronic transmission of information via the Internet or information storage technology cannot be fully assured. Accordingly, we disclaim any liability for any breach that may occur by hackers, cybercriminals, or other unauthorized persons to penetrate our security system, collect, access, steal or modify your information unauthorizedly, Unless it is proven that the breach resulted from a direct technical malfunction or gross negligence in the security measures of the Mola platform, as stipulated in the Terms and Conditions Agreement.
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11. We may transfer, store or process your information in other countries. Please note that if you have access to our website/mobile apps, we can transfer, store and process your information in our facilities either through us or by any third party with whom we share your personal information.
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12. The role of the MOOLA Platform shall be limited when any suspicious access or use or any notification from the user or security authorities is immediately monitored by discontinuing the reported or suspicious account.
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13. The user is committed to informing the MOOLA Platform of any suspicious hacks or operations that have come into his account immediately.
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14. Services shall be available only to persons who are fully eligible by the approved legal regulations.
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15. The MOOLA Platform shall disclaim any legal liability for the user enabling people who are not legally or formally qualified to act and benefit from the platform’s services. It shall have the right to claim any compensation for any damages resulting therefrom.
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16. The user can access, correct and delete his data through his user account on the platform and can also unsubscribe from receiving marketing through the link in the marketing emails that we send to you.
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17. The User shall be responsible for maintaining the security of the Client Account, passwords, files and all uses of the Client Account and Services for Customer's Users.
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18. MOOLA shall have the right to refuse registration or cancel accounts that it deems inappropriate and to remove any inappropriate content without having to explain the reasons for removal or rejection.
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19. The User shall not have the right to perform reverse engineering, cancel translation, dismantle, or otherwise attempt to discover the source code, object code, underlying structure, ideas or algorithms embedded in the Services, or any software, documentation or data related to the MOOLA Platform.
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20. The user shall confirm, agree and ensure that he will only use the Services by MOOLA’s Privacy Policies and Terms and Conditions Policy.
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21. The user shall agree to receive any communications related to the Services provided to him by MOOLA. The user shall also undertake that he will not participate in sending spam e-mails.
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22. User may not use the Services to purchase: controlled substances; illicit and prohibited drugs; weapons; pirate materials and instructions on making, assembling, or obtaining illegal goods or weapons to attack others; or support or finance any terrorist or opposition groups, information used to infringe copyright or violate any materials protected under the intellectual property protection system or other users' information; purchase or access any pornography, nudity, sexual products, immoral programs or services; or other related services.
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23. If any breach of this policy is established by the Moola Platform's management and results in unlawful use, the Moola Platform shall have the right to resort to the security authorities to report all of this and to provide them with the full data necessary to substantiate the incident. The Platform shall also have the right to claim compensation for any damages arising therefrom.
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24. The information shall be reasonably sufficient to permit us to contact the person giving the notice, such as address, telephone, and contactable email address.
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25. Any dispute arising out of this Agreement or as a result of a breach of any of its provisions shall be subject to jurisdiction in Syria.
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26. As a Moola Platform, we may update this Privacy Policy from time to time. We will notify you of any changes by posting the amended Policy on our website.
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27. We retain your information for the period necessary to achieve the purposes set out in this Privacy Policy unless the system requires or allows a longer retention period, This excludes banking data and information obtained from the hosting bank, as the platform is committed to deleting it completely within (10) working days from the date of account cancellation or termination of the contractual relationship.
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28. Contact us: If you have any questions or concerns about this Privacy Policy, please contact us at:
    Email: support@moolapay.io
    Website: https://moola.sy